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About Us
GIG-Insurance Brokerage SAE

Registered with the FRA (Financial Regulatory Authority) under registration number#10 for the year 2009 as per the new Egyptian Law #10 for year 2009


We are  In the Egyptian Insurance market since 1988 through Aboukalam Insurance Office serving our clients for almost 24 years till the date of the new insurance law being applied and  accordingly we complied with the new law by establishing GIG Insurance Brokers  To continue the mission by updating and increasing our service level standard as per the advanced needs of the insurance market and our valuable clients.


We offer Insurance brokerage Services based on the seasoned technical knowledge and practice in the market. Our staff gained an extensive experience on both local and international levels through their international professional qualifications in parallel with a deep practice through their managerial posts in national and foreign companies in Egypt and the region.


We have entered into agency agreement with the leading local and multinational Insurance Companies located in the Egyptian market in order to provide our clients wide variety of choosing the best risk carrier that will meet with there needs.


Being leader in the market providing special insurance products and in order to maintain our leadership this lead us to cooperate with international brokers based in London and other countries to provide our clients with the most updated insurance programs and a variety of special insurance combined with a professional support also complying with the local norms imposed by the local supervisory Authority.


Complaint Process


We, GIG, are always committed to providing a first class service to our valued customers. If you feel that we have failed in any way to meet your expectations, please contact us immediately via the following:-


» Call us on +202-27748562/572/623/659


» Email us at complaint@gigsae.com or Fax: +202-27748815 / 826


» Or personally visit our Head office located in 78 Abd El Aziz Fahmy Street, Heliopolis - Cairo, Egypt


Please make sure you provide the following information:


» Outline of your complaint


» Contact information: phone number, e-mail address and home address


Once received your complaint, you will immediately receive an acknowledgment receipt from our side. We will investigate your complaint and may contact you to seek clarification of certain issues. We undertake to complete our investigations and we will contact you to inform you of our progress within 48 hours.


If you remain unsatisfied with the outcome of our investigation related to your complaint, we advise you to consider contacting the Financial Regulatory Authority (FRA) via their email at complaint@fra.gov.eg


Finally we would like you to be sure that we are next to you because we Care………



GIG Board of Directors:

Chairman & CEO
Talaat Abou Kalam
taboukalam@gigsae.com


Business Development Director
Eva Antony
eantony@gigsae.com


Financial Manager
Mohamed Abdel Maksoud
mmaksoud@gigsae.com


Administration Manager
Manal Helmy
mhelmy@gigsae.com


Key Accounts and sales support executive
Christine Badry
cbadry@gigsae.com


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